Here we are nearly at the end of 2019 and only a couple of weeks until Christmas which is always a time of reflection for me. The year really has gone by in a flash but overall, it’s been a good one.

Possibly the most exciting thing to happen, and a real milestone for Pixie Payroll, was the launch of the new branding and website. The whole process took quite a few months and I was supported by some other great Cornish businesses to get there but in October, everything finally went live. The new brand really reflects where the business is now and where it’s going, and the website now clearly set out the services we offer. There’s been some great feedback on both the branding and the website which we’re really grateful for.

The investment in the new branding and website was partly driven by growth in the business this year. In terms of the numbers of payroll schemes we now manage, we’ve seen growth of 34% in just 8 months. Some of that growth has come from recommendations and existing accountancy clients asking us to take on additional schemes which is always a confidence boost and it’s great that we can manage that level of growth whilst maintaining great customer service; something we will never compromise on.

On a personal level, I’ve also spent quite a bit of 2019 ensuring my skills and knowledge are up to date by attending some training courses. These have included HMRC updates on some construction industry schemes, AAT updates and early next year, I’ll be attending Chartered Institute of Payroll Professionals training on the changes due to payroll for the 2020/21 year. I will, of course, be receiving updates from the various bodies on any further changes that might arise after the general election so will be able to answer any questions my clients may have. I’ve also invested in some training that will enable me to grow the business by offering additional services – watch this space for news on that in the new year!

I’ve also been out and about doing a bit of networking too this year which isn’t something I was looking forward to but groups like Your Partnerships Cornwall have been so welcoming and friendly that I ended up enjoying it! I’m looking forward to doing more of that in 2020. It was also great fun to be able to sponsor the match ball at Mullion Cricket Club in the summer; especially as we were able to enjoy going to the matches as a family.

As the year comes to an end, I’d like to say thank you and Merry Christmas to all my clients and to all the suppliers I have worked with this year. I hope everyone has a great Christmas with time to relax and enjoy family time and I look forward to another great year in 2020.

Merry Christmas and Happy New Year from Kellie.